WEBINAR ON DEMAND
Duration: 1 hour

​​There’s no question that digital banking has been growing over the past decade, and that the global pandemic has only accelerated this migration to a mobile-first approach. Legacy banks are staking a claim in the digital realm as well, making the customer experience a significant point of distinction for consumers.

In this new webinar, we’ll explore the biggest lessons challengers and legacy banks need to keep top of mind when it comes to superior customer support in this rapidly growing space. During the webinar, we will discuss:

• How to make customer experience robust, efficient and valuable
• What strengths legacy banks bring to this challenge 
• The advantages digital-first banks have in this arena

SPEAKERS  

Corey Besaw
President, Banking Operations
Ubiquity

Mazen Ghalayini
Managing Director, Customer Experience
West Monroe