ON DEMAND WEBINAR
Duration: 1 hour​

As incorporating AI into customer experiences becomes increasingly necessary to meet growing customer expectations and stand out from larger competitors, it also requires careful thought and consideration surrounding data security.

Join us for an insightful conversation with experts from IDC and Zendesk as we breakdown the challenges that SMB companies are facing today in the new era of AI and how to make the most out of uncertainty. During this webinar, you'll gain valuable insights into the evolving AI landscape and strategies to securely leverage AI to provide exceptional customer experiences and beat your competition.

SPEAKERS

Katie Evans
Research Director, World Wide SMB Research
IDC
 

Nazli Camlibel
Senior Product Marketing Manager
Zendesk
 

Anne Taylor
Director of Content Strategy
CIO Marketing Services