Employee turnover can disrupt an entire retail department, impacting employee engagement and collaboration and even damaging revenue. Replacing employees is also expensive, costing as much as 16% of a sales associate's salary to recruit, hire and train someone.

In our new playbook, we explore the unique needs of hourly employees as well as solutions to minimize turnover. This playbook highlights:

• Why businesses must understand the needs of hourly retail employees
• Solutions that minimize friction and improve employee retention, performance and satisfaction
• Tips for implementing new solutions
• How workforce technology can help build a positive retail culture for employees

​