The Evolution of AI:
Using Chatbots for Enhanced Customer Experience

Custom content for LogMeIn by Retail Dive's Brand Studio

WEBINAR ON DEMAND
Duration: 1 hour


​Retail shoppers have more information, choice and influence than ever before, and hundreds of other shopping marketplaces are a mere click away.

So, what can you do to distinguish your brand from the competition? If you want to meet your customers where, when and how they want, AI chatbots can help.

In this webinar, we cover:

  • Why traditional retail customer engagement strategies don’t work as well as they used to
  • What new developments in AI and chatbots are helping retailers meet the needs of the evolving customer
  • How AI will help retailers improve their customer service experience at scale

SPEAKERS  

Ryan Lester
Director of Customer Engagement Technologies,
LogMeIn


David Yakobovitch
Principal Data Scientist,
Galvanize

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