WEBINAR ON DEMAND
Duration: 1 hour

This webinar features top Customer Experience experts sharing insights and practical guidance for CX, finance, and operations teams, highlighting the cross-functional impact of effective customer-centric strategies.

You'll learn ways to enrich the customer experience, including:

• Finding the "why" for your CX focus and how it aligns with company strategy and brand
• Managing costs at the team level in creative ways that spur innovation and customer engagement
• Using the right technology to bridge silos to foster a unified approach across the business

SPEAKERS

Meg Porter
EVP of APAC
Ubiquity

Hank Brigman
President, Chief Experience Officer
Customer Experience Strategies