ON DEMAND WEBINAR
Duration: 1 hour​

Generative AI and agentic AI are the hottest topic in CX today, and one of their most promising applications is powering the GenerativeAgent® solution — a gen AI virtual agent that solves like a human and scales like software. It is as capable as Tier 1 agents to increase resolution and customer satisfaction. Your customers need a virtual agent they can speak to naturally to accomplish tasks — now they have one.  

In this session, ASAPP and PTP will deep dive into this AI Native®  innovation and share how they partner with clients to deploy the generative AI virtual agent to deliver operational improvements, increased capacity, improved customer satisfaction, and reduced costs. You’ll see how this technology can radically transform your contact center, deliver a significant return on your investment, and help you skip the low-hanging fruit to truly maximize the potential of AI. What you’ll learn:

• Ways a generative AI agent unlocks business value and improves CX 
• Real-world examples of how the ASAPP/PTP team is deploying the GenerativeAgent system with a Fortune 100 client and the results they are seeing 
• Practical tips to get started on your organizations’ GenerativeAgent journey, including best practices and process recommendations

SPEAKERS

Nick Molina
Senior Product Marketing Manager
ASAPP
 

Chance Whittley
​Principal AI Consulting
PTP