The COVID-19 pandemic caused massive acceleration in the use of telemedicine. Forrester research estimates that virtual care visits soared to more than 1 billion in 2020, including 900 million related to the virus alone.

But even now, as more people are being vaccinated and once again feel comfortable visiting their doctor’s office, medical and industry experts believe that many patients will continue to access virtual care, at least some of the time. In this playbook, you’ll learn how to apply lessons from COVIID-19 to continuously improve patient telemedicine experiences. You’ll discover:

• The latest technologies and solutions to meet new standards of cleanliness and safety.
• Why Remote Patient Monitoring (RPM) devices are critical to managing chronic health conditions.
• The importance of “webside manner” for doctor/patient relationships.

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