Did you know? Forty percent of consumers prefer speaking to a real person on the phone, and for more complex issues, 80% want to speak to a live service agent.

​In the increasingly virtual world we live in, one thing remains clear: we still crave human interactions. As a result, pharma manufacturers need to understand how patients and providers are consuming information, connecting with others, and completing daily tasks.

In solving for access, affordability and adherence barriers, they need to adopt a new equation that combines the forces of high-tech and high-touch solutions to:

• Create a cohesive brand experience,
• Ensure maximum impact, and
• Drive therapy adoption.

Download the article to discover EVERSANA’s recommended solutions that integrate the power of data and analytics, the patient services hub and field deployment teams.