The COVID-19 pandemic transformed virtual care services from a nice-to-have to a must-have. As perceptions about the effectiveness of telehealth as an alternative to in-person care have rapidly evolved, what do healthcare leaders need to know to ensure that they are providing convenient and affordable telehealth services for their employees?

Healthcare Dive partnered with Doctor On Demand to survey healthcare leaders about the future of virtual care. What emerged was insight into:

• How telehealth use has dramatically increased in 2020—and why it will continue to expand over the next 18 months
• How employers are educating members about the benefits of telehealth and encouraging its use
• The five things companies should look for in a telehealth provider

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