WEBINAR ON DEMAND
Duration: 1 hour

COVID-19 has irreversibly altered consumer behavior, and brands are pivoting their business models to accommodate what’s new and next. As states re-open and restaurants and retail stores confront heightened customer expectations, what are the changes they need to make customers and employees feel safe? 

Discover what customers prioritize when they choose what businesses to visit in this webinar. Attendees will learn valuable insights about what it takes to successfully integrate contactless experiences to meet evolving customer expectations. This webinar will explore:

• How rapidly changing consumer behavior is defining the new Contactless experience
• How technology is the critical ingredient to seamless Contactless experiences
• What digital transformations consumers want to see today and in the future

SPEAKERS  

Cathy Novelli
VP, Marketing and Communications
Rakuten Ready

Sucharita Kodali
VP, Principal Analyst
Forrester