E-commerce retailers have access to more data and more potential customers than ever before, but they are also facing new threats and challenges in 2020. 

In our new Industry Outlook Report, retail leaders will share insights on the latest technology, customer behaviors and markets in e-commerce. You'll learn how these themes can guide retailers in answering the five most pressing business investment questions. We'll also highlight:

• How new technology can expand e-commerce retailers’ potential to meet high customer expectations
• How access to detailed customer data allows e-commerce retailers to create and sell products with unprecedented insight into customer preferences and behavior
• Global expansion opportunities, and how retailers are pursuing them with intention