The Customer Experience Benefits of Next Generation Kiosks
It’s no secret that self-service kiosks can provide a broad range of diverse retail solutions for today’s retailers. And did you know that customers can benefit, as well? Recent research reveals shoppers are, in fact, taking notice – 60% of consumers say they will visit a business more if they offer self-service kiosks.
These kiosks offer personalized service and valuable AI and biometric integrations that can benefit both consumers and retailers. For example, going cashless means more safety amid COVID-19 and other concerns for customers as the preferences for cashless transactions become more common.
This new infographic sheds light on the top benefits retailers need to be aware of related to self-service kiosks, including:
How they can help overcome employee shortages
Ways to create personalized service opportunities
How they elevate the customer experience and retailer data intelligence