Research shows that even when COVID-19 shopping restrictions are permanently lifted, consumers will continue to buy online and collect their purchases in-store or at the curb. Grocers, retailers, and restaurants have all learned the relationship among curbside pickup wait times, customer satisfaction, and repeat visits: customers are 3 times more likely to reorder if they wait less than two minutes for their curbside pickup. Is your business ready to leverage this trend?
Download the playbook that explores how an automated off-premise solution positions vendors to improve staff efficiency and streamline customer experience. Topics include: