Take Control of Returns:How to Save Costs & Boost Customer Convenience

WEBINAR ON DEMAND
Duration: 1 hour


While every business has unique needs, most are on the same page when it comes to returns. Today’s retailers are looking to strike the right balance between minimizing fraud and keeping costs down without sacrificing customer experience.

In this must-watch webinar, retailers will discover the opportunities available to them to take greater control of returns and save costs while better meeting their customers’ expectations. The solutions and strategies discussed will help retailers see measurable wins for their businesses. Retailers will learn how to:

  • Reduce fraud through RMAs, tighter policies, and intelligent decisioning while keeping customers satisfied
  • Improve customer convenience though solutions like home pickup, fast store credit, no box/no label, and short drop-off distances
  • Leverage exchanges to retain more revenue, and more
 

SPEAKERS

Stacy Schaefer
Vice President, Management for Delivery and Returns
Pitney Bowes Global Ecomme


Vijay Ramachandran
Go-to-Market Enablement + Experience
Pitney Bowes Global Ecommerce

WATCH NOW

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