WEBINAR ON DEMAND
Duration: 1 hour

Customer experience has never been more important. However, the evolution of digital technologies has fundamentally changed how customers interact with brands. As a result, businesses find themselves grappling with an increasing number of customer interactions and engagement channels.

This focus on digital experiences has led companies to invest heavily in technologies to enhance engagement. However, there’s often a gap between expectations and the realities of the customer experience. Many companies struggle to effectively measure the return on their digital experience investments.

HCLTech X, a composable, cloud native digital experience solution from HCLTech, invites you to a webinar exploring how to build a digital experience strategy that’s adaptable, future-proof and, above all, measurable. Join our expert panelists as they explore the tools and strategies essential for businesses aiming to level up their customer engagement strategies. In this webinar, you’ll learn:

• How evolving digital experiences are pushing businesses to invest in new tools and strategies
• How to align digital experience investments with measurable business outcomes
• Which digital experience solutions to invest in, and why they’re important
• Practical advice on leveraging data-driven insights and platform-agnostic ROI measurements

SPEAKERS

Tarun Aggarwal
Senior Vice President
HCLTech

Mila D’Antonio
Principal Analyst
Omdia

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Francisco Chamorro
Director of Marketing & Communications
BBSI