The U.N. projects that 68% of the world’s population will live in cities by mid-century, up from 55% today. Such growth will place additional demands on urban infrastructures while necessitating that city governments deliver services at an ever-greater scale.
To achieve this cost-effectively and at the required scale, cities will need to leverage technology to streamline operations and use data purposefully to deliver a better quality of life to residents. In this playbook, we explore: