More than 60% of providers struggle to derive optimal value from their EHRs and 85% believe consumer self-pay will continue to impact their organizations, an annual HFMA/Navigant revenue cycle survey shows. 

The survey of hospital and health system CFOs and revenue cycle executives also suggests IT budgets are growing as providers focus on revenue integrity, robotic process automation (RPA), and external collaboration for revenue cycle improvements.

Read about additional key survey takeaways, to include strategies providers are implementing to successfully decrease revenue cycle costs and increase economies of scale.