Due to the surge in online ordering in 2020, many grocers were forced to implement makeshift solutions to accommodate this demand. These solutions often burdened retailers with additional labor expenses for in-store picking, among other costs. Retailers continue to face pressure on their labor costs in the wake of the pandemic amid widespread staff shortages that are driving up wages.

RFID technology has long been gaining traction in grocery, but it has lagged behind the more widespread deployments that have benefited other industries. This playbook explores some of the key opportunities RFID technology delivers for grocery business stability, including:

• Inventory accuracy
• Shrink reduction
• Traceability 
• Enhancing the in-store experience

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