The financial services industry’s prioritization of customer trust and satisfaction has become even more relevant in today’s COVID environment where running into the branch office to resolve an issue may not be an option.  

Banks are adopting technology to empower digital transformation and innovation in their institutions, connecting bank operations to improve efficiency and compliance and ultimately, to deliver on the commitment to the customer.

In this eBook, you will: 

• gain insights into how banks are innovating, sped up by the onset of the pandemic
• understand how to empower employees and improve efficiency
• be introduced to a single platform connecting systems of record and processes within the organization
• hear the story of Kiwibank, the largest New Zealand-owned bank