In the world of retail, with its abundant technology and scarce on-site IT support, cutting-edge network management no longer hinges on the simple question of whether the network is up or down. Today, the solution lies in delving into the intricacies of user experiences and application performance. Full Stack Observability (FSO) is a transformative tool that does just that, with analysts pointing to this emerging technology as pivotal in 2024-2025 — making it one for retailers to actively embrace for significant benefits.

FSO offers immediate cost-saving potential, with as much as a 30 percent reduction in operational budgets through automation. This strategic shift liberates resources, addresses critical issues such as diagnosing credit card transaction failures or optimizing point of sale (POS) systems and in-store Wi-Fi, all with low or no IT support on-site. How can retailers seize the power of FSO for success in 2024-2025? In this playbook, experts will discuss:

• The reasons behind the changed landscape of network management
• How FSO plays a crucial role in transcending the gap in retail IT
• Why leading industry analysts are reporting the urgency for adopting FSO

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