While the current global crisis has touched virtually every industry, retailers and shippers in particular are working overtime to pivot their operations to keep families supplied with essential goods. Many brands that once used an omnichannel model now face new challenges of global eCommerce and consumer expectations. Today’s savvy consumers won’t accept a suboptimal shopping experience, even amid a global pandemic.
We surveyed more than 120 global retail executives about their delivery and post-purchase strategies. In this report, discover three key areas where brands could refine their processes to meet consumers’ expectations, including:
Thank you for your interest in the report! Click below to get your copy.Download Now
Enter the 6 digit code sent to your mobile number
Click on Resend the verification code again