It’s no secret that IT resources and budgets today are stretched thin more than ever. Because of that, IT leaders and staff require new tools and approaches to maximize every minute and dollar they have available to complete their work.

Unfortunately, the reliance on an ITSM-only solution doesn’t provide the necessary visibility and control needed to improve IT’s efficiency and reduce unnecessary risk. This playbook explores how using a single platform for ITSM and project management can empower IT to manage their work, priorities and resources in the most time- and cost-efficient way possible. The playbook covers:

• Why separate ITSM and project management doesn’t work
• A better way with a single platform
• Real-world examples of a single platform in action

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