Most QSR and fast-casual restaurant owners are aware that an online/mobile ordering presence must be part of their business model if they want to stay relevant, but many restaurants, regardless of size, are either struggling to integrate online ordering into their business or failing to profitability serve the channel.

The challenge then becomes how to implement the online/mobile channel profitably. With the addition of any new process, integrating a new procedure, technology or flow into existing workstreams must be approached methodically.

Download the guide to examine online ordering from the following angles:

• Strategy Definition
• Guest Lifecycle Analysis
• Sequential Growth