Foodservice Turns Inside Out: Restaurants Reinvent Themselves for Off-Premises Business 

The pandemic-propelled shift to off-premises is reshaping the restaurant landscape, literally, as smaller-footprint stores designed for digital and drive-thru orders emerge. Drive-thru and curbside convenience is a growing expectation among fast casual customers. According to the market research firm Technomic, 38% of fast-casual consumers surveyed say they expect—but don't require—drive-thru service.

In this article you’ll learn more about:

  • Taco Bell’s new store format

  • How Shake Shack is adapting to the off-premises trend

  • New store design concepts from El Pollo Loco

  • Recipe ideas for travel-friendly dishes to help drive sales


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