COVID-19 has ignited a revolution in e-commerce sales, with YOY growth topping 40% in August 2020. For grocers and other online retailers, explosive consumer demand is a mixed blessing: A booming market puts their fulfillment operations under heavy pressure to match technology-smart rivals.

A revolution in microfulfillment delivery operations has helped level the playing field for grocers and retailers nationwide. New concepts in dark store and back-of-store warehouse facility management demonstrates how same-day, even same-hour, order fulfillment works to match rising consumer expectations. A new 11-page playbook examines best practice, offering insights across a range of topics, including:

• 9 key considerations in developing a microfulfillment strategy
• How robotics helps cut direct labor costs from $10.78 to $2.86 per order​​​

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