WEBINAR ON DEMAND
Duration: 30 minutes

Processing student refunds has become a high-stakes challenge for institutions navigating evolving Title IV regulations, fraud risks, and operational limitations. But with the right strategy, what feels like a liability can become an institutional strength.

In this webinar, experienced higher ed leaders will share how they’ve tackled refund disbursement hurdles. Join us to gain real-world insight, practical strategies, and inspiration to take back control of your institution’s refund process. You'll learn:

• What fraudsters are doing to steal refunds.
• Operational strategies to improve fraud prevention.
• How to prepare for evolving refund trends and threats. 

SPEAKERS

Melinda Adler
​Manager of Bursar Operations & Technical Solutions
University of Toledo
 

Melissa Lewis
Director, Accounts Receivable Services
Pima Community College
 

John Mealy
Lead Product Manager
TouchNet