Mastering Customer Engagement in Today’s Cross-Channel World

Sponsored content for Braze by Marketing Dive's Brand Studio

WEBINAR ON DEMAND
Duration: 1 hour


Today’s customers don’t engage in a single channel or on a single platform. With 90% of consumers looking for a seamless cross-channel experience, communicating across messaging channels in a cohesive way is essential.

In our new webinar, hear from customer engagement experts on how to build, maintain and optimize a best-in-class cross-channel engagement strategy in today’s complex, fast-changing landscape.  Participants will learn:

  • The key differences between multi-channel, omnichannel and cross-channel engagement
  • Best practices for effective cross-channel campaigns inspired by leading global brands
  • How to implement a cross-channel approach and the role played by data, technology and teamwork
  • How using multiple messaging channels in unison can drive up engagement by more than 800%
 

SPEAKER

Jordan Houghton Mace
Enterprise Team Lead of Customer Success
Braze

WATCH NOW

Field will not be visible to web visitor
Field will not be visible to web visitor
Field will not be visible to web visitor
Field will not be visible to web visitor
Field will not be visible to web visitor

Copyright 2020 Industry Dive | Privacy Policy | Terms of Use