Nearly 30% of students say that knowing what they know today about their college or university, they would either choose another school or opt not to go to school at all.

How can higher education improve on these numbers? The key is to focus on gathering student feedback to determine how well you are delivering on your promise to students and to uncover what changes you might need to make to have a positive impact.

This playbook uncovers 7 considerations for designing and conducting surveys that can help you move the needle on understanding and improving your campus experience, as well as:

• A guide to building effective surveys for maximum feedback
• Three ways to elevate the student experience
• Tips, tricks and real-life examples

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