Making And Keeping Customer Promises: A Modern Approach To Overdelivering Despite Fulfillment Challenges

Sponsored content for GreyOrange by studioID

LIVE WEBINAR
Tuesday, December 14 | 12pm ET

Duration: 1 hour
Can't make the live date? Register and we'll send you a link to the recording. ​


​Rising ecommerce sales, expectations of fast or free delivery, the growth of buy-online-pick-up-in-store options, and other changes in purchasing and delivery models have left sellers struggling to adapt their fulfillment options. Adding to the challenge, more than 90% of existing order picking is done manually—and retail is experiencing a shortage of more than 1 million workers. In this resource-challenged environment, it’s no surprise that sellers need help delivering on their brand promises. 

After participating in this webinar, you’ll understand how to implement a modern approach to overdelivering despite fulfillment challenges. This lively discussion will:

  • Spark ideas and shape understanding of market pressures shaping customer expectations for making and keeping order delivery promises
  • Underscore the options to leverage modern fulfillment as a market advantage
  • Provide practical ideas for next steps and getting started
 

SPEAKERS  

John Seidl
Partner
GreyOrange


Terrie O’Hanlon
Chief Marketing Officer
GreyOrange


​Andrew Hogenson
Partner & Global Head of Consumer Goods,
​Retail and Logistics
Infosys Consulting

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