It’s been over a year since the COVID-19 pandemic began, and organizations are reviewing how prepared they were to deal with it. Those that are looking forward aren’t letting the experience go to waste. They’re monitoring emerging issues and building a culture of preparedness.

It’s a big job to plan ahead to give your company every chance of success during a future crisis. But there’s no doubt it’s essential—and technology can make it easier. Instead of being housed in a binder on a shelf, issue and crisis management plans are available in real-time on a multichannel platform—ensuring decision makers are informed and ready to act when crisis returns. In this playbook, we explore:

• Why so many companies were caught off guard at the onset of the pandemic 
• How financial services companies are using technology to make crisis preparedness part of the culture
• What a culture of preparedness looks like
• Why technology can help your organization weather the next crisis panic-free

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