WEBINAR ON DEMAND
Duration: 35 minutes

The loyalty landscape has fundamentally changed in today’s saturated market, with one report finding engagement in loyalty programs down 10%. Most notably, that old standby—monetary rewards—no longer guarantees customer retention. Instead, successful programs must innovate with personalized benefits, including richer in-store experiences.

In this webinar, a loyalty program leader will share insights on:

• Changing guest expectations, and why c-stores must prioritize innovation in loyalty programs to level up the in-store experience
• How AI-powered innovation creates competitive advantages, and how brands can seamlessly integrate AI into their processes
• The role of data in analyzing and maximizing high-impact in-store touchpoints, with the goal of delivering more tailored experiences

SPEAKERS

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Jeff Hoover
​Director of Strategy & Analytics
Paytronix