For decades, the service electric utilities provide—sending power from plants to consumers—has been one-directional. Utilities provided the service, and customers paid their bills. Those days are over.

Utilities are under pressure from regulators, policymakers and shareholders to engage customers in a two-way partnership. With the advent of distributed energy resources (DERs), customers now not only consume electricity but produce it as well. They’re ready to take control of their energy consumption—and production—with solar panels, battery storage, energy efficiency and electric vehicles.

An integrated, end-to-end distributed energy management platform can help utilities manage a multiway grid and link operations with customer engagement. In this playbook, you’ll learn:

• The importance of taking care of both front- and back-of-meter operations
• The benefits of an end-to-end solution—for both utilities and customers
• An expert take on smart pricing and DER business models

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