Virtual Event On-Demand

Insights Into the 2024 Holiday Shopping Season

Recorded September 18, 2024

Featuring

Ninaad Acharya

Co-founder and CEO
Fulfillment IQ

Jonathan Hessney

Founder
OnRout

Gregg Katz

Head, Product Innovation & Marketing
RetailStat

David MacDonald

Head of Retail & Commerce Experiences
Razorfish

Meghann Martindale

Principal & Director Market Intelligence, Retail
Avison Young

Stephanie Arnold

Lead Editor
Retail Dive

Max Garland

Senior Reporter
Supply Chain Dive

Daphne Howland

Senior Reporter
Retail Dive

Chris Kelly

Senior Reporter
Marketing Dive

Our Sponsor Flooid Presents:

Keith Dipple

Sales Director, Connected Commerce
Planet

Our Sponsor FlooidPresents:

Mitch Goldman

COO
Edgify AI

Our Sponsor Flooid Presents:

Kathryn Petroff

Account Executive
Flooid

Our Sponsor Snowflake Presents:

Leslie Lorenz

Head of Retail Go to Market, Americas
Snowflake

Our Sponsor Cloudinary Presents:

Matt Noyes

Sr. Director Product Marketing
Cloudinary

Our Sponsor Adyen Presents:

Erwin Kersten-Johnston

VP, Unified Commerce
Adyen

Our Sponsor Roadie Presents:

Chris Grubb

Head of Marketing
Roadie

Our Sponsor Roadie Presents:

Dennis Moon

Head of Operations
Roadie

CTA

Join Industry Dive’s expert team of journalists for an insightful virtual event to get the full scope of developments heading into retail’s most important quarter.

Co-hosted by Retail Dive, Supply Chain Dive and Marketing Dive, our panel of experts will break down how the economy is faring post-pandemic, explore how marketers will overcome the challenges of consumer sentiment, dive into the latest shopping trends among consumers, and explore insights into how leaders navigate costs associated with the holiday shipping season.

Attendees of this free event will get to hear even more from leading experts on:

  • What consumer behavior so far this year can tell us about what’s ahead
  • Ways to navigate generative AI, TikTok and more
  • An inside look at what to expect from top shipping carriers

Complete your free registration today!

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Session Information

There Are Only 85 Shopping Days Left. Are You Prepared for the Holiday Shopping Rush?
Presented by Flooid

Shoppers are making their lists and checking them twice and heading out to stores to find that perfect gift this holiday shopping season. To prepare for the holiday rush, retailers are rapidly searching for ways to prepare for the large crowds and unfortunately the "grinchiness" of theft, shrink and loss.

Delivering for Success: Navigating 2024 Peak Season Shipping

Parcel shippers have plenty to keep their eye on for the 2024 peak holiday shipping season, including expanded delivery fees and wholesale network changes among top carriers. Join this session for insights on how retailers can limit shipping costs while ensuring strong service from FedEx, UPS and other carriers.

AI’s Impact to Holiday Planning in 2024
Presented by Snowflake

Retailers are continuing to seek new ideas as to how to drive engagement throughout the holiday season and continue to grow their business. Especially with the upcoming election and changes in the macroeconomic conditions, it's crucial to understand changes in consumer sentiment, continued brand engagement, and drivers for conversion in a timely and cost effective way. This session will discuss AI use cases leading companies are implementing to make this holiday shopping season more successful.

2024’s Mysterious Consumer: What Will Shoppers Do This Holiday Season?

Red-letter sale events during the summer and late fall have spread out a year’s retail sales to some extent, but the fourth quarter remains all-important for most retailers. Join Retail Dive reporters and industry experts for insights into consumer behavior so far in 2024 and what that means for the holidays this year.

This Holiday Season, Make It DAM… Different
Presented by Cloudinary

While the timing of the annual shopping cycles remains constant, the techniques and technologies retailers must employ to capture consumer attention and boost sales, do not. This session delves into how advances in Digital Asset Management (DAM) systems are changing the ways some of the world’s leading brands are preparing their seasonal campaigns. By focusing on the transformation, optimization, and delivery of stunning images and videos brands are setting sales records and reducing return rates by up to 37%. Gain actionable insights that you can implement with your team that will enhance your brand’s visual storytelling and improve your seasonal performance.

How to Enhance Retail Peak Season Through Payment Solutions
Presented by Adyen

Adyen VP of Unified Commerce Erwin Kersten-Johnston discusses optimizing online and in-store platforms for the holiday season, emphasizing the need for stability and preparation for technical and other unforeseen issues. We'll also touch on offering diverse payment methods and operational changes to ensure smooth transactions during busy periods.

How Marketers Can Drive Holiday Results Worth Celebrating

The question at the top of marketers’ minds is how fruitful the 2024 holiday season might be after a fraught few years when the pandemic and economic uncertainty dashed expectations. In this session with our Marketing Dive reporters, all attendees can learn how leaders are navigating ongoing challenges that could imperil efforts to find joy at the cash register. Plus, hear directly from industry experts about how to approach generative AI in holiday campaigns as well as make the most of powerhouses like TikTok, retail media and connected TV, all while avoiding the cultural pitfalls that can incur unwanted negative attention.

Big and Bulky Delivery Challenges and How to Overcome Them
Presented by Roadie

The challenges of delivering big and bulky items to the home have long vexed retailers. Big, bulky and awkward items don’t move easily through most carrier networks. But there are solutions that take pressure off your fulfillment operations and meet your customers’ expectations for convenient, ultrafast delivery. This webinar will leverage data from a recent survey, conducted by Roadie and Supply Chain Dive’s studioID, exploring the obstacles impacting big and bulky delivery.