Tuesday, July 23 | 2pm ET
Duration: 1 hour
Can't make the live date? Register and we'll send you a link to the recording.
Shoppers navigate a wealth of options each time they make a purchase. When customers weigh their choices, user-generated content (UGC) – such as consumer reviews, product Q&A and consumer photos – can make the difference between a pass or a purchase.
To understand how consumers connect with brands, we surveyed 2,000 consumers, polled 500 brands and analyzed 1.1 billion monthly shoppers' data in the Bazaarvoice Network. The result: the Shopper Experience Index.
In our new webinar, we dive into the findings and discuss how UGC impacts the consumer journey before, during and after purchase. You’ll learn:
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