In recent years, the pendulum swung from tightly stretched, just-in-time supply chains to a glut of products now sitting in warehouses and ports with nowhere to go due to an out-of-position, unresponsive network.

Fortunately, in the not-too-distant future, experts say that supply chain flexibility and resilience will be commonplace – the market will figure it out. There will indeed be efficient processes throughout the value chain.

But what’s needed now – to reach this goal – is a balanced, holistic approach to supply chain management that achieves a middle ground for flexibility, responsiveness, reliability and transparency. This playbook examines how transparency and trust can improve the supply chain model. The playbook explores:

• A better model for supply chain behavior
• The technical piece of the puzzle
• Why industries must first overcome the inertia of entrenched supply chain behaviors and resistance to change

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