If your current 3PL is letting you down, the effort and investment it takes to switch is well worth it. Inefficient fulfillment processes create bad customer experiences, which degrades your brand reputation, costs money and time, and leads to frustration. By choosing wisely and planning ahead, you can partner with a 3PL better able to handle your unique business needs – now and in the future.

This playbook explores the costs of staying with the wrong 3PL, challenges to switching, and how to look for a provider with a user-friendly system that includes:

• A clear, easy-to-navigate user interface.
• Easy integration with the systems critical to your business (such as ecommerce systems or ability to integrate with big-box retailers you sell through).
• Compliance tools like labels or packing slips already in use that can be easily scaled to your operation.
• A phased approach to implementing their technology, so your mission-critical tasks are handled first.

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