For manufacturers that provide customers with critical aftermarket service parts, timing is everything. When a server goes down or an essential piece of telecom hardware fails, your customers have no patience for errors as they await the delivery of critical maintenance and repair parts.

The fact is, those customers insist on ambitious service-level agreements (SLAs) because they can’t afford anything less than first-rate service. They won’t settle for second best, and neither should you!
Download our infographic to learn more about:

• Thriving at meeting demanding SLAs
• The costs associated with unexpected downtime
• How a 3PL specializing in the service supply chain can help

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