ON DEMAND WEBINAR
Duration: 1 hour

You made a pandemic pivot and created a tech modernization plan. But now you have to ask: is my technology still serving the needs of our employees and customers? Will my planning from 3 years ago hold up for the next 5? If retailers and quick service restaurants hope to stay competitive, they need to reassess their tech roadmap to ensure it works in the long run. It starts with one of the most critical parts of any business, the employee and consumer experience.

This webinar brings together a panel of experts to discuss the best ways to assess, plan, and launch a tech roadmap that will continue to meet the evolving expectations of employees and customers. Learn how to choose the right tech to future-proof your business as our panel examines the current tech trends and offer ten critical questions to ask when planning a tech transformation. Watch this webinar to learn more about:

• Overcoming the labor crunch with technology
• Building customer trust with improved tech
• Assessing your current modernization plan
• How to take next steps to update your tech

SPEAKERS

Ron Thurston
Host
Retail in America Tour

Rich Faltot
Customer Director, Consumer & Retail
Point B

Kristi Maynor
Chief Experience Officer: People & Technology
Topgolf

Himanshu Parikh
CIO & Digital Transformation Leader