In eCommerce, shipping your product isn’t just about a few large carriers anymore. More carriers now offer technology-enhanced delivery services and business intelligence that will help you keep your customers by keeping them happy. With the ideal mix of shippers and the ideal flexible technology, you can keep costs low for you and your customers and boost your retail revenue.

OSM Worldwide offers a playbook to help you navigate this changed shipping and delivery landscape. You’ll find guidance on:

• How to assess your eCommerce shipping needs.
• How to establish criteria to develop your optimal mix of carriers, from large overnighters to regional shippers to more modern carriers … and assess results.
• How your business and your shippers can go beyond mere contract transactions to become partners – working out the most effective ways for you to reach your goal.
• How to prepare for future technology that will give customers even more choices in fulfillment and delivery.

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