WEBINAR ON DEMAND
Duration: 30 minutes

Big, bulky and otherwise awkward items have long-vexed retailers when it comes to delivery. Oversized items don’t move easily through most carrier networks, yet customers expect the same ultrafast, seamless delivery experience that they receive with other goods.

Some retailers turn to smaller couriers for oversized delivery — but then must manage the complexity of those relationships and inconsistent customer experiences. Others limit their big and bulky delivery offerings, costing them in revenue and customer loyalty. However, retailers can offer oversized delivery in ways that take pressure off their fulfillment operations while meeting customers expectations. In this webinar, you’ll discover:

• Key findings from a recent survey of 150 industry leaders exploring the obstacles to big and bulky delivery — and how retailers are overcoming them.
• What retailers value most in the oversized delivery experience.
• How your organization can turn delivery of big and bulky items into a competitive advantage.

SPEAKERS

Dennis Moon
Head of Operations
Roadie

Chris Grubb
Head of Marketing
Roadie