Nearly 75% of retailers consider returns to be a moderate to severe issue for their company, according to a report by goTRG. Customers have grown accustomed to returns that are simple, seamless, and ideally free. 

If retailers hope to stay competitive while keeping their customers happy, they need a modern, sophisticated returns solution. This is why BOPIL®/BORIL (Buy Online, Pick-up in Locker/Buy Online, Return in Locker) is gaining traction.

In this Playbook, learn how BOPIL®/BORIL is changing the way returns are made, providing a quick, secure, and easy process for both customers and retailers. Read now to learn more about the benefits of lockers, such as:

• Removing current inefficiencies from returns
• Boosting brand sales
• Redeploying associates to higher-value work

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