Today’s retail environment comes with rapidly evolving customer expectations, turbulent economic conditions, continued labor shortages and a less predictable supply chain. Shop owners are under pressure to move faster, pivot quickly, identify trends and insights from data, and elevate and innovate around a seamless, cross-channel customer experience.

But many are hampered by the cost and inflexibility of their legacy software applications, which were not built for today’s demands. Most retail IT executives know this – yet it can be challenging to get a handle on the extent to which legacy software is limiting their ability to reach their goals.

StudioID surveyed 150 retailers about the state of their software and their ability to reach their goals to help. This survey report highlights the results, including:  

• Retail IT’s top challenges
• Where retailers want to go
• Where retailer dollars are going
• How to select the right software moving forward

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