LIVE WEBINAR
Wednesday, November 20th | 1pm ET
Duration: 45 minutes
Can't make the live date? Register and we'll send you a link to the recording.
Financial services firms face a clientele that is more demanding than ever. Customers have become accustomed to the intuitive experiences and instant gratification they experience on platforms such as Amazon and Google. If a firm can’t meet customers’ expectations, they can easily switch to numerous other competitors.
Moreover, consumers are 2.3x more likely to purchase from a bank after a highly satisfying experience versus after an unsatisfying experience. So how does a financial services firm compete in this challenging environment? By focusing on the customer experience. In this webinar, experts from Qualtrics and Ally Bank will explore:
SPEAKERS