WEBINAR ON DEMAND
Duration: 1 hour

​​The rise of digital banking that took place during the pandemic is unlikely to wane. Customers were able to access banking services online and from their phones quickly and easily. Moving forward, there’s a huge opportunity for banks here. Personalization and customization in the age of digital banking allows them to connect with customers in a deeper and more sustainable way.

In this webinar, we’ll explain the best methods of communication for today’s connected customers. Among the most potent communication tools is texting. With financial matters, customers want information quickly and most want it right on their phone. And there’s no quicker way to reach clients than by text. In this webinar, we’ll cover:

• ​How to optimize customer journey with frictionless touchpoints
• How 1:1 messaging can improve customer experience and make it easier for banks to connect with customers
• How banks can utilize customer data to create personalized connections with their clients

SPEAKERS  

Scott McArthur
CRO
Statflo

Bijon N Mehta
Global Head of Financial Services
Twilio