Did you know that a key social determinant of health is health literacy? Unfortunately, not everyone has access to health information, nor are they able to understand their needs, what a diagnosis means, when and where to seek care or how to separate misinformation from truth.

Medically sound, trustworthy and easy-to-understand advice through artificial intelligence (AI) is one way to bridge the literacy gap and directly influence positive healthcare experiences.

In this playbook, you’ll learn how AI-based digital front doors can potentially improve access to care and address health inequities and the social determinants of health. The playbook highlights:

• The effect of social determinants of health and health inequities on access to care and health outcomes
• The potential for digital front doors to enhance access to care and patient safety
• The importance of keeping costs in check

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