WEBINAR ON DEMAND
Duration: 1 hour

Declining letter volumes. Outdated infrastructure. Inefficient processes. The postal industry is facing one of the biggest inflection points in its history, and the choice is between modernizing…or fading away. E-commerce has accelerated the importance of this choice. With consumers now trained to expect lightning-fast delivery, traditional postal operations with static forecasts, pre and multiple sorting and rigid shifts struggle to keep up.

A major part of the problem is most postal operations were built to handle letter mailing, yet customer behaviour has completely shifted the landscape. With the rise in e-commerce came a huge influx of parcel shipping; at the same time, letter volume has dropped. The result? A postal industry trying to remain competitive with a system not designed for current demands. Supply Chain Drive partnered with TMX Transform to host a live Q&A between senior executives, discussing the issues facing the postal industry and how to solve them. You’ll learn:

• The biggest challenges facing the postal industry, including rising costs, outdated infrastructure, siloed systems and customer expectations.
• Why it’s critical to redesign networks, optimize the last mile and add automation and AI tools to postal operations in order to remain competitive.
• How to approach these changes the right way to ensure success.

SPEAKERS

Alistair Cochrane
Chief Executive Officer
Royal Mail
 

Rod Barnes
Executive General Manager, Network Operations
Australia Post
 

Bob Black
Non-Executive Director
TMX Transform