For grocers, staff turnover and manual processing challenges are likely to remain pain points unless they change and innovate how they do things. To keep up with changing consumer demand, avoid out-of-stocks and reduce the impact of shrink, grocers must embrace tools that help them run their operations more smoothly.

By implementing technology specifically for fresh departments, grocers can achieve greater accuracy in forecasting and ordering while enhancing customer experience by unlocking better service, fresher food, less waste and more engaged employees — all of which are essential to success in the future of grocery. This report highlights:

• Steps grocers are taking to improve customer demand
• How manual processes are slowing teams down
• How waste remains a problem and shrink has a major impact on bottom-line performance
• Why digitizing operations is key to improving ordering, staff retention and adaptability in fresh

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