The pandemic has changed higher education in permanent and highly reported ways, from the move to online learning to a spike in deferred enrollments. But some of the biggest changes in higher ed are happening behind the scenes—with the employees who support and put in place these new policies and procedures.
COVID-19 adjustments—key among them, remote and hybrid work—revealed the need for institutions to be more flexible and productive in how they approach workforce management. In a survey by TCP Software and Higher Education Dive’s StudioID, higher ed professionals said the pandemic brought home the need for technology that helps them manage the mix of work arrangements their institutions have. In this playbook, learn: