Custom content for American Express by studioID

We Asked, They Answered: Five Insights from Shoppers on What They Want from Small Businesses

Do you know what your small business customers really want? We asked, they answered. We surveyed 396 shoppers on their preferences and attitudes to uncover areas where small businesses can pivot to help establish themselves as the outlet of choice.

From the right messaging to causes that resonate, our latest report details five key insights from our survey—and highlights how small businesses can use this information to differentiate themselves from the competition. Read now to learn about: 

  • Connecting with your community
  • Reaching your targeted customer
  • The impact of consumer’s values
  • How to optimize checkout


GET THE REPORT

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