ON DEMAND WEBINAR
Duration: 1 hour​

For retailers large and small, customer service is now the basis of brand differentiation. Today, agents need a faster and easier way to help customers.

Join this on-demand Retail Dive webinar with Salesforce, NeuraFlash, and Nicole Leinbach, Founder of retail industry news blog Retail Minded, to learn about forward-looking industry trends and how your customer service teams can use Slack to:

• Unlock organizational agility with a single system of engagement that integrates how work gets done
• Transform store operations to accelerate routine processes that unlock efficiencies
• Retain top talent and reduce turnover with intuitive and user-friendly technology
• Win over more shoppers with real-time data from every customer touchpoint
   

SPEAKERS  

Lindsay Pascoe
Senior Retail Account Executive
NeuraFlash

John Heater
SVP, Contact Center Practice
NeuraFlash

Alex Drinker
VP and Global Head, Retail Industry Advisors
Salesforce

​

Nicole Leinbach
Founder, Retail Minded & Author, "Retail 101"
RetailMinded.com